How can we help?

Listing an Item

Follow

Have an item to sell? Tap Sell from the bottom navigation to create a listing.

If you want all the tips & tricks for being a successful seller, we have you covered with our Seller Handbook.

Have these things ready when you want to list an item:

  1. Take detailed photos. A good basic listing includes front, back, any specific details to note, size tag, and any flaws (wash wear, fading, stains). You can also include props or backgrounds that set your shop apart. **Be sure to include any flaws in your photos so the buyer knows exactly what they are purchasing beforehand. We recommend taking multiple photos, editing as desired, then uploading the photos for each listing all at once.

  2. Look over your items very carefully and disclose any unique qualities, flaws, or anything not otherwise obvious in your item’s description as well as in your photos. Include why you are listing your item in the condition you selected. You can’t be too cautious in your disclosures. Flaws include pilling or color fade of the fabric, writing on tags, holes, and stains.

  3. Judge the item’s condition thoughtfully --
    1. New with Tags (NWT) - tags from the original retailer are attached, item has never been used/worn and is free of defects.
    2. New without Tags (NWOT) - tags from the original retailer have been removed but item has never been used/worn/altered or washed and is free of defects. Includes handmade items.
    3. Excellent Used Condition (EUC) - item may have been lightly used/worn and must not have any signs of wear or defects which includes pilling, writing on labels (i.e. “This belongs to”, etc), other defects. Like-new. 
    4. Very Good Used Condition (VGUC) - item has been used/worn and has the following defects which must be disclosed in the item description: LIGHT wash wear (color fading and/or pilling) in clothing/textiles, minor scuffs from light wear on soles of shoes. Writing of any kind on both clothing/textiles and shoes.
    5. Good Used Condition (GUC) - item has been used/worn and has the following defects which must be disclosed in the item description: MODERATE wash wear (color fading and/or pilling), minor stains (not visible to the naked eye), missing closures (buttons, snaps, etc) that are not essential to functionality, scuffs throughout and visible heel wear on soles of shoes. Writing of any kind on both clothing/textiles and shoes.
    6. Play Condition - item has been heavily used/worn and has the following defects which must be disclosed in the item description: heavy wash wear (color fade/pilling), heavy pilling, shrinkage, holes, tears, snags, heavy stains (visible to the naked eye), missing or broken closures (buttons, snaps, zippers) essential to functionality on clothing/textiles, major scuffs, scratches, stains, holes, tears, heavy wear on soles, missing or broken closures (laces, snaps, zippers, velcro), separating soles (sole splitting off from shoe) of shoes. Writing of any kind on both clothing/textiles and shoes.


Need to edit a listing?
If you notice a new flaw in an item, need to change the price, or just want to update or re-arrange your photos, tap the listing in your profile and you'll have the option to edit.

Need to delete a listing? If you are no longer able to or decide not to sell an item, delete the listing out of your shop by tapping the listing in your profile and selecting delete.

Have more questions? Submit a request

Comments

Powered by Zendesk