Announcements
App Updates and New Features
- April 9, 2018 : Android 6.4.2476 Profile Update
- April 7, 2018: iOS 6.11.1 Brand Pages, Banners, and Bug Fixes
- March 13, 2018: iOS 6.5 - You can favorite shops!
- January 24, 2018: iOS 6.1 & Android 6.0.2225 - GROUPS!
- December 7, 2017: iOS 5.8 & Android 5.5 - STAMPS
- November 9, 2017: Android Update 5.4.2095 - Filter by Subcategory
Other News and Information
- April 9, 2018: Kidizen and GroVia Announce Brand Partnership!
- February 15, 2018: Partnership With June & January!
- November 22, 2017: Tracking Issue
- April 20, 2016: Messages from PayPal
- March 23, 2016: What’s changing for Pre-Paid Label sellers?
- March 23, 2016: What’s changing for sellers who create their own labels?
Selling on Kidizen
General
- Seller Handbook: Your Guide to Selling
- Listing an Item
- House Rules
- Kidizen Protection
- Items That Can Be Listed
- Shops We Love
Shop Management
- Issuing A Refund
- Creating a Bundle/Accepting an Offer
- Sent Incorrect Order to Buyer
- Returns
- Sales Notifications
- Sharing Shops and Items
Receive Payment
Ship an Order
- How to Ship an Order
- Canceling or Adding Shipping Label
- Paying for Postage, Including Tracking
- Order Shipped but Tracking Isn't Updating
- Military Mail
- Shipping Label isn't in Email
Buying on Kidizen
Browse & Shop
Orders
- Shipping Time
- Return Policy
- Issue With Item
- Order Not Received
- Refunds
- Seller Asks You to Purchase Elsewhere
Kidizen Community
Community
Style Scouts
Partner Perks
June & January
GroVia
General
Account Setup
FAQ
- How do I use my Kidizen Gift Card?
- How many accounts can I have? What is a duplicate account?
- Does Kidizen have gift cards? How do I buy a giftcard for a shop?
- How do I change my shipping or return address?
- What is the Probationary Period? Why can't I cash out?
- Help! I am having issues with my app.
Web is Here!
Selling on Web
Collections on the Web
Purchasing On the Web
- Do I need an account to shop?
- Filter and Search
- How do I complete a purchase?
- Where is my order history?
- How do I track my purchase?
- Can I receive or send messages?