FAQ
General FAQ
For Sellers
For Style Scouts
For Scout Clients
Resources
Announcements
App Updates and New Features
- March 28th, 2023: NEW 4 oz Shipping Label
- Oct 20th, 2022: *NEW FEATURE* Buyer Offers!
- Oct 17th, 2022: New Shipping Rates Effective Nov 1st, 2022
- Oct 6th, 2022: New 1099-K Tax Form Threshold for Sellers
- July 12th, 2022: Offers Get a Home!
- May 24th, 2022: New Shipping Rates Effective June 1st, 2022
Other News and Information
- Back-To-School Giveaway: Every purchase is an entry July 26th through August 30th, 2024
- March 18th, 2024: Instagram Tea Collection Giveaway
- Feb 19th, 2024: Shipping Increase Effective March 1st.
- Feb 9th, 2024: Earn Extra Credit for Your Trade-In Items
- February 7th, 2024: Baby Gear Sale - Spend $100, Get $25
- October 1st, 2023: Costume Contest!
Selling on Kidizen
General
- Canceling An Order
- Seller Handbook: Your Guide to Selling
- House Rules
- Ratings & Reviews
- How to List the Size
- Listing an Item
Shop Management
- Top Deals Feature
- Bundle-Only Items
- Making Offers to Buyers
- Including Shipping or Not Including Shipping in Listing Price
- Excluding Item from Discount
- Sharing (Bumping) Items
Receive Payment
Ship an Order
- When a Buyer Can Request a Refund
- How to Ship an Order
- Canceling or Adding Shipping Label
- Including Tracking in Your Order
- Shipping Options
- Sendle Shipping FAQ
Posting Listings to Facebook Marketplace
Buying on Kidizen
Browse & Shop
- Making Offers To Sellers
- Kidizen Protection
- Using PayPal Balance
- Kidizen Gift Cards
- Searching and Filtering
- Item Condition Descriptions
Orders
Kidizen Community
Community
Style Scouts
REWEAR® Collective
REWEAR Collective
REWEAR Collective: Our Reward Partners
General
Sales Tax
Account
- Read up on the Terms
- Set your Preferences
- Kidizen Referral Program
- Changing a Shipping/Return Address
- Blocking a User
- Multiple Accounts